E&Gadgets FAQ

Shipping

1.What is the shipping time for orders to China?

Shipping to China typically takes 7-14 business days.

2. What is the shipping time for international orders?

International shipping typically takes 14-31 business days.

3. Will I receive tracking information for my order?

Yes, tracking information will be uploaded as soon as possible. You can track your order on our "Track your order" page.

Returns and Refunds

1. Can I return or exchange an item?

Yes, returns are accepted within 30 days after delivery.

2. How do I initiate a return or exchange?

Please contact our customer service team with your order number and reason for return/exchange.

3. What is the condition for returns?

 Items must be in their original packaging with all tags and accessories included.

Order and Payment

1. How do I track my order?

You can track your order on our "Track your order" page using your order number and tracking information.

2. What payment methods do you accept?

We accept various payment methods, including credit cards and online payment platforms.

3. Is my personal and payment information secure?

Yes, our website uses industry-standard encryption to protect your information.

Product and Quality

1. What if my product is defective or damaged?

 Please contact our customer service team, and we'll be happy to assist you with a replacement or refund.

2. Do you offer warranties on your products?

 Yes, some products come with a manufacturer's warranty. Please check the product page for details.

Contact Us

1. How can I contact your customer service team?

You can reach us through our contact page, email, or phone number (fgurswin@gmail.com ).

If you have any further questions or concerns, feel free to contact us! We're here to help.